Sell More. Work Smarter. With AI Assistants for Retail
We build AI-powered assistants that help retail teams automate routine tasks, run operations smoothly, and support customers better.
100+
successfully completed projects
15+
years in design & development
Retail challenges AI can solve
Customer experience
Smarter product suggestions
AI learns what customers like and helps them discover the right products faster.
24/7 help without the wait
Virtual assistants answer customer questions any time — no need to wait on hold.
Easier product search
Let customers type naturally — AI finds what they’re looking for, even if they don’t know the exact name.
Operational efficiency
Inventory management
No more manual tracking or guessing. AI monitors stock levels and predicts what needs restocking.
Staff planning
Get smart suggestions on who should work when — based on store traffic and trends.
Order processing
AI speeds up picking, packing, and delivery — with real-time updates for your team and customers.
AI Assistants for every part of your business
- Chat & voice bots that answer customer questions 24/7
- Smart product recommendations based on browsing & purchases
- Support after checkout — tracking, returns, upsell
- Work across web, app, email, and in-store kiosks
Customer-facing assistants
- Insights on sales trends and customer behavior
- Demand forecasting & product performance tracking
- Smarter stock planning and price suggestions
- Real-time alerts for teams and dashboards for managers
Retail intelligence & automation
- AI helpdesk for store staff, HR, and operations
- Easy access to internal docs and processes
- Automation for reporting, scheduling, task tracking
- Reminders, onboarding flows, and daily briefings
Internal assistants for retail teams
Custom AI = full control + better results
You need to integrate with your internal systems (ERP, CRM, POS)
You want the assistant to follow your exact workflows, not just answer questions
You care about branding and tone — AI should speak your language
You need to handle high-volume usage or multi-store setups
You work with sensitive customer or business data
You want full control over logic, triggers, and automation
Projects we’ve delivered
Not sure where to start? Let’s find the right AI solution together
Book a free AI workshop to get expert guidance on where AI can bring the most value to your retail business.
Share a few details — we’ll organize a workshop to help you understand where AI can save time, reduce costs, or boost results.
Where can AI bring the most value?
Proven impact: what retail teams achieve with AI
Revenue growth: +15–30%
Cost savings: –20–25% in operational expenses
Fewer stockouts & overstocks: +30–40% inventory accuracy
More loyal customers: +10–15% in acquisition & retention
Faster decisions: 60–70% improvement in decision-making speed
Fewer errors: –75–85% in manual mistakes
Faster reactions: 3–5x quicker response to market changes
Smarter staffing: +15–20% labor efficiency
Other retail projects
We don’t just build AI
We help retail brands launch digital products, from e-commerce to custom platforms.
So let's get IT started!
When contacting us, you will meet Ksenia, Y-Tech Co-Founder & Project Manager. Based in Basel, Switzerland
© 2025 Y-Tech. All rights reserved
By submitting this form you agree with the Privacy policy.